Skip to product information
JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
  • JOYOR S5-Z All-terrain Electric Scooter
JOYOR S5-Z All-terrain Electric Scooter

JOYOR S5-Z
$510.00
$510.00 $599.00

Ride farther, ride smarter — 600W power and 55 km range built for the daily commute.
600W
Motor
≤55km
Range
45km/h
Speed
48V 13Ah
Battery
Compatible accessories
  • JOYOR Handlebar Bag
    $29.99
  • JOYOR Steering Damper
    $79.00
  • JOYOR Anti-Theft Alarm
    $25.00

Free Shipping

Welcome to Joyor Scooter. We are dedicated to providing a high-quality delivery experience for customers across the United States. Please review our shipping terms below.

Fast & Free Shipping

At Joyor Scooter US, we are committed to getting your ride to you as quickly and smoothly as possible. We offer free ground shipping on all electric scooters within the contiguous United States.

Shipping Coverage

We currently ship to the contiguous United States only. At this time, we do not ship to Alaska, Hawaii, Puerto Rico, PO Boxes, APO/FPO addresses, or other US territories.

Shipping Times & Carriers

  • Electric Scooters: All scooters are stocked in our local US warehouses and shipped via FedEx Ground.

    • Processing Time: Within 2 business days.

    • Delivery Time: Typically 2-5 business days after dispatch.

  • Accessories & Spare Parts: To ensure a wider selection of parts, accessories are shipped from our specialized factory in China via reliable international express services such as YunExpress or SF Express.

    • Free Shipping on orders over $29.
    • A $5 shipping fee applies per order for orders under $29.
    • Estimated Delivery: 6-15 business days.

    • If accessories are ordered with a scooter, they may arrive in a separate package with a different tracking number.

     

Order Tracking

Once your order is on the move, we will send a confirmation email with your tracking number or tracking numbers.

  • Scooters: Tracking can be monitored directly on the FedEx website.

  • Accessories: Tracking can be checked through the YunExpress/SF Express portals or all-in-one tracking websites. Tracking information is usually updated within 24-48 hours after dispatch.

Large Item Delivery Notice

Electric scooters are large and heavy items. Please inspect the outer package when it arrives. If the package appears damaged, take photos before opening it and contact us within 48 hours.

Please keep the original packaging until you confirm that the scooter is in good condition. Original packaging may be required for returns, replacements, or warranty support.

Modifications & Cancellations

  • Before Shipment: Need to change your address or cancel your order? Please contact us immediately. We offer free cancellations and address updates before the item leaves our warehouse.

  • After Shipment: Once an order is in transit, we cannot guarantee address changes or cancellations. If a reroute is possible, any carrier-imposed fees will be the responsibility of the customer.

Returns & Refunds Summary

  • Defective or Incorrect Items: If the issue is caused by us, we will help resolve it. Please provide photo or video evidence for a full refund or free replacement.

  • Buyer’s Remorse or Wrong Item Ordered: If you changed your mind or ordered the wrong item, you may return the item for a refund after inspection. Return shipping costs are the buyer’s responsibility. A restocking fee may apply depending on the condition of the returned product.

  • Shipping Delays: If your package is delayed by more than 20 business days beyond the estimated delivery date, you may be eligible for a full refund or a free reshipment.

  • Accessories: Due to international logistics costs, returns for non-defective accessories are not accepted.

Contact Us

Have questions about shipping, tracking, or delivery? Our support team is here to help.

To help us resolve your request faster, please include your order number, tracking number, and photos if the package or item is damaged.

15-Day Returns

We stand behind every JOYOR electric scooter we sell. Our goal is to make sure you have a safe, reliable, and satisfying riding experience. If something is not right with your order, we are here to help.

Order Cancellation

Before Shipment: You may cancel your order before it has been shipped. Once the cancellation is approved, a full refund will be issued to your original payment method.

After Shipment: Once an order has been shipped, it cannot be canceled. However, you may request a return after the order has been delivered, as long as it meets our return conditions.

15-Day Return Window

We offer a 15-day return window starting from the date you receive your order.

To be eligible for a return, the item must meet the following conditions:

  • The item must be unused and in its original condition.
  • There must be no signs of riding, modification, damage, or misuse.
  • The original packaging, accessories, manuals, and included parts must be returned together.
  • Proof of purchase is required.

We reserve the right to refuse returns that show signs of use, damage, missing parts, or modification after delivery.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged, defective, or incorrect:

  • Accessories and spare parts
  • Personalized or custom-ordered products
  • Items that have been installed, used, modified, or damaged after delivery

How to Start a Return

To request a return, please contact our support team before sending anything back.

Please include the following information in your message:

  • Order number
  • Reason for return
  • Photos or videos, if the item is damaged, defective, or incorrect

Once your request is reviewed and approved, we will provide return instructions. Please do not send items back without approval. Unauthorized returns may be rejected.

Return Shipping Costs

  • Customer remorse or wrong item ordered: The customer is responsible for return shipping costs.
  • Defective, damaged, or incorrect items: If the issue is caused by us, we will cover the return shipping cost or provide a prepaid return label when applicable.

For electric scooters and other large items, return shipping can be expensive. Please contact us first so we can guide you through the correct return process.

Refund Processing

  • Returned items will be inspected after they arrive at our return location.
  • Refund approval or rejection will usually be completed within 3-5 business days after inspection.
  • Approved refunds will be issued to your original payment method within 5-10 business days.
  • Original shipping fees are non-refundable unless the return is due to our error.

A restocking fee may apply if the returned product is not in original condition, has missing parts, or requires additional inspection or handling.

Damaged, Defective, or Missing Items

If your order arrives damaged, defective, incorrect, or with missing parts, please contact us within 48 hours of delivery.

To help us resolve the issue faster, please provide:

  • Your order number
  • Photos of the package and product
  • A short video showing the issue, if applicable

Depending on the situation, we may offer replacement parts, a partial refund, a full replacement, or a return and full refund.

Important Notes for Electric Scooters

  • Returned scooters must not exceed minimal test use only.
  • Heavy wear, crashes, water damage, improper charging, unauthorized repairs, or modifications may void return eligibility.
  • Please keep the original packaging until you are sure you will keep the scooter.
  • We strongly recommend recording an unboxing video for faster claims processing.

Late or Missing Refunds

If your refund has been approved but you have not received it yet, please follow these steps:

  1. Check your bank account again.
  2. Contact your credit card provider, as processing times may vary.
  3. Contact your bank for refund processing status.
  4. If the issue is still unresolved, contact us at support@joyorscooter.us.

Customer Support

We are committed to providing fast and helpful support.

2-Year Warranty

We stand behind every JOYOR electric scooter sold through Joyor Scooter US. This Limited Warranty covers eligible manufacturing defects for up to 24 months from the date of delivery, depending on the component.

Warranty Eligibility

  • The scooter must have been purchased directly from Joyor Scooter US.
  • Coverage applies only to the original purchaser and is non-transferable.
  • A valid order number and proof of purchase are required.
  • Coverage begins on the date the scooter is delivered to the original purchaser.
  • Only confirmed manufacturing or product-quality defects under normal use are covered.

New electric scooters are covered for 24 months. For approved warranty service requested after the first 12 months, the customer is responsible for all related shipping costs.

JOYOR Scooter Warranty Details

Swipe left to view the full table on mobile.

Type Warranty Period Part Name Warranty Coverage
Unit 24 months Frame Covered for confirmed structural or manufacturing defects that affect normal use. Damage caused by accidents, impact, overloading, misuse, or unauthorized modification is excluded.
Stem
Folding mechanism
Front fork
Handlebar structure
Deck structure
Components 24 months Motor Covered for confirmed electrical or functional defects. Damage caused by water, accidents, external force, improper installation, incompatible parts, or unauthorized modification or repair is excluded.
Controller
Display
Throttle
Brake handle
Charging port
Wiring harness / lighting system
Battery 24 months Original battery installed in the scooter Covered for confirmed manufacturing or quality defects under normal use. JOYOR does not ship standalone replacement batteries or authorize customer battery replacement. For an approved battery claim, the complete scooter must be returned to our U.S. after-sales service point for inspection and repair.
Wear Parts Normal wear not covered Tires Normal wear, aging, punctures, scratches, deformation, fading, and damage from regular use are not covered. JOYOR may review a wear-part claim if clear evidence shows a manufacturing defect before use or shortly after first use.
Inner tubes
Brake pads
Brake discs
Grips
Foot pad
Fenders
Reflectors
Decorative covers
Kickstand

Warranty Claim Process

  1. Contact JOYOR customer support at support@joyorscooter.us and briefly describe the issue, including when and how it occurred.
  2. Provide your order number, proof of purchase, scooter model, serial number, clear photos or videos of the issue, and current shipping address.
  3. Complete any troubleshooting steps or provide additional information requested by our support team. Do not disassemble, repair, modify, or return the scooter or any component without prior instructions.
  4. If the claim is approved, JOYOR will determine the appropriate solution, which may include remote troubleshooting, replacement parts, repair at a U.S. service point, product replacement, or another suitable remedy. Return instructions, shipping responsibilities, and any applicable charges will be confirmed in writing.

Clear photos or videos are required to evaluate a claim. Missing or unclear information may delay the review or prevent approval.

Submitting a claim does not guarantee coverage. The final decision will be based on the warranty period, available evidence, product condition, and cause of the issue.

Damage During Shipping

If your scooter arrives damaged or incomplete, contact JOYOR customer support before assembling, charging, riding, or repairing it.

Please provide clear photos or videos showing:

  • All sides of the shipping box and any visible damage
  • The shipping label and tracking information
  • The internal packaging materials
  • The damaged or missing area of the scooter
  • The scooter model and serial number

Keep the original box, packaging, shipping label, and damaged parts until the claim is resolved. These items may be required for inspection or a carrier claim.

Depending on the circumstances, JOYOR may offer replacement parts, repair, product replacement, or coordination with the shipping carrier.

Exclusions From Warranty Coverage

This Limited Warranty does not cover damage, failure, or performance issues caused by:

  • Accidents, collisions, falls, impacts, improper transportation, racing, stunts, overloading, misuse, abuse, or neglect
  • Improper assembly, installation, maintenance, adjustment, charging, storage, or cleaning
  • Continued use after a warning, error code, abnormal sound, loose component, damaged cable, or other known problem appears
  • Water ingress, flooding, corrosion, salt or chemical exposure, fire, excessive heat, freezing conditions, or other environmental causes
  • Incompatible chargers, batteries, controllers, displays, motors, wiring, replacement parts, or accessories
  • Unauthorized speed, electrical, software, battery, or structural modifications, including removal of safety-related components
  • Improper repair, incorrect installation, or damage caused by third-party parts or services
  • Normal wear, cosmetic damage, fading, scratches, dents, surface deterioration, loss, theft, vandalism, or third-party damage
  • A removed, altered, or unreadable serial number or product identification label

Using a third-party repair service or non-JOYOR part does not automatically cancel unrelated warranty coverage. However, any damage caused by that service, part, installation, or modification is not covered.

Warranty Service Limitations

Warranty replacements may be new or functionally equivalent items, where permitted by law. Availability depends on the scooter model, production version, compatibility, and inventory.

Remove all personal items and non-original accessories before sending a scooter for service. JOYOR is not responsible for property left on or inside the scooter.

A repaired or replaced product or component remains covered for the rest of the original warranty period, unless a longer period is required by law or confirmed by JOYOR in writing.

Legal Notice

This Limited Warranty gives you specific legal rights. You may also have other rights that vary by state.

Nothing in this policy limits any consumer right or legal remedy that cannot be excluded or restricted under applicable federal, state, or local law.

Watch How They Roll

Real Riders. Honest Reviews.

Which scooter runs faster with Alex

Shary Vlogger Shary Vlogger

The Best Value Scooter

Drimi Drimi

Smart Power for Every Ride

The JOYOR S5-Z Electric Scooter is equipped with a 600W motor, delivering strong acceleration and stable power output. It reaches speeds of up to 45 km/h and handles inclines with ease, making it suitable for both city commuting and light off-road riding.
STRONG REAR DRIVE

600W Rear Motor

UP TO 55 KM RANGE

48V 13Ah Battery

FRONT & REAR

Dual Shock Absorption

ALL-ROAD GRIP

10" Pneumatic Tires

Strong Power For Longer Rides

The JOYOR S5-Z combines a 600W rear motor, 48V 13Ah battery, and up to 55 km riding range, giving you steady acceleration, confident climbing, and reliable performance for city streets and outdoor paths.

  • 600W Rear Motor

    600W Rear Motor

    Strong power from the rear.

  • 25° Climbing Power

    25° Climbing Power

    Hills feel easier.

  • 48V 13Ah Battery

    48V 13Ah Battery

    Up to 55 km per charge.

600W Rear Motor

Strong power from the rear.

600W Rear Motor

The S5-Z is equipped with a 600W rear motor, delivering responsive acceleration and dependable riding power for daily roads, slopes, and mixed terrain.

25° Climbing Power

Hills feel easier.

25° Climbing Power

With up to 25° climbing ability, the S5-Z helps riders take on ramps, bridges, slopes, and outdoor inclines with stronger confidence and steady control.

48V 13Ah Battery

Up to 55 km per charge.

48V 13Ah Battery

The 48V 13Ah battery supports up to 55 km of range, making the S5-Z suitable for longer commutes, weekend rides, and daily travel with fewer charging stops.

Built To Smooth Out Rough Roads

Front and rear shock absorption, rocker-arm suspension, and 10" pneumatic tires help the S5-Z stay stable, comfortable, and controlled across pavement, gravel, slopes, and uneven ground.

  • Dual Shock Absorption

    Dual Shock Absorption

    Smoother over bumps.

  • Rocker-Arm Suspension

    Rocker-Arm Suspension

    Stable on changing roads.

  • 10" Pneumatic Tires

    10" Pneumatic Tires

    More grip, softer ride.

Dual Shock Absorption

Smoother over bumps.

Dual Shock Absorption

The front and rear shock absorption system helps reduce vibration and road impact, keeping the ride more comfortable when passing over rough pavement, bumps, and uneven surfaces.

Rocker-Arm Suspension

Stable on changing roads.

Rocker-Arm Suspension

The rocker-arm suspension structure improves shock absorption and riding stability, helping the S5-Z stay composed on city roads, outdoor paths, and light off-road sections.

10" Pneumatic Tires

More grip, softer ride.

10" Pneumatic Tires

The 10-inch pneumatic tires provide cushioning and traction, giving the S5-Z better grip, smoother rolling, and more stable handling on mixed riding surfaces.

Confident Control Day And Night

Front and rear disc brakes, a high-definition color display, and an integrated lighting system help you stay informed, visible, and in control during everyday rides.

  • HD Color Display

    HD Color Display

    Key data at a glance.

  • Front & Rear Disc Brakes

    Front & Rear Disc Brakes

    Stop with confidence.

  • Multi-Light System

    Multi-Light System

    Be seen from every angle.

HD Color Display

Key data at a glance.

HD Color Display

The high-definition color display shows essential riding information clearly, including speed, battery status, mileage, and ride mode, helping you stay aware while riding.

Front & Rear Disc Brakes

Stop with confidence.

Front & Rear Disc Brakes

The front and rear disc brake system provides responsive braking support, helping riders slow down smoothly and maintain control in traffic, downhill sections, and sudden-stop situations.

Multi-Light System

Be seen from every angle.

Multi-Light System

The lighting system includes front and rear lights, turn signals, and side visibility details, improving safety for night rides, low-light commuting, and road sharing.

Designed For Daily Use And Easy Storage

A foldable body, safety lock, aluminum alloy structure, and IP45 protection make the S5-Z practical for commuting, storage, and regular outdoor use.

  • Foldable Body

    Foldable Body

    Fold fast, store easier.

  • Safety Lock

    Safety Lock

    More secure when folded.

  • Aluminum Alloy Build

    Aluminum Alloy Build

    Strong frame, daily ready.

Foldable Body

Fold fast, store easier.

Foldable Body

The foldable body makes the S5-Z easier to store at home, in the office, or in a car trunk. Open size: 1215 × 610 × 1230 mm. Folded size: 1120 × 610 × 525 mm.

Safety Lock

More secure when folded.

Safety Lock

The safety lock helps keep the folding structure secure, adding confidence when storing, transporting, or handling the scooter between rides.

Aluminum Alloy Build

Strong frame, daily ready.

Aluminum Alloy Build

The aluminum alloy frame gives the S5-Z a durable riding structure while keeping the scooter practical for everyday use. IP45 protection adds extra confidence for normal daily riding conditions.

More helpful information

Motor600W
Speed15.5 mph | 28 mph
Battery48V 13Ah / 624Wh
Charging5-7h
Range34.2 miles
Net Weight49.6 lbs
Load264.6 lbs
Tire10 inch air tire
BrakeFront＆Rear disc brakes
Front Shock AbsorberYes
Rear Shock AbsorberYes
Frame MeterialAluminum alloy
Pack size1190*250*500mm
Unfold size1215*610*1230mm
Fold size1120*610*525mm
Scooter * 1
Scooter * 1
Charger * 1
Charger * 1
User Manual * 1
User Manual * 1
Reflective Stickers
Reflective Stickers
Screws
Screws
  • A Handlebar Width (inch) 26.57
  • B Deck Length (inch) 20.87
  • C Deck Width (inch) 8.27
  • D Overall Height (inch) 51.4
  • E Overall Length (inch) 48.4
  • F Deck-to-Handlebar Height (inch) 42.34
  • G Folding Height (inch) 21.3

The S5-Z is more manageable than JOYOR’s larger dual-motor models, but it is still a full-size electric scooter rather than a lightweight carry-on model. It is practical for folding into a car trunk, storing at home, or moving short distances by hand, but riders who need to carry a scooter up stairs every day may want to consider a lighter commuter model.

Choose the S5-Z if you want a more manageable scooter for everyday transportation and do not need dual-motor performance on every ride. Choose the S10S-Z if you frequently ride steep hills, carry heavier loads, or want stronger acceleration and more performance for demanding terrain. The S5-Z is the more practical choice for regular commuting, while the S10S-Z is better for riders who genuinely need the extra capability.

It can be a good first scooter for riders who want something more capable than a basic commuter model without jumping straight into a large dual-motor scooter. Its size and power are easier to manage than JOYOR’s heavier performance models, while still giving riders enough capability for longer trips and mixed road conditions. New riders should spend some time getting familiar with braking, acceleration, folding, and tire pressure before riding at higher speeds.

The most important routine checks are tire pressure, brake condition, folding mechanism, visible bolts, and battery charging habits. Pneumatic tires should be kept properly inflated, and the folding joint should remain secure with no unusual movement. Checking these items regularly can improve ride quality, reduce unnecessary wear, and help identify small issues before they become larger repairs.

$729.00
View product
$649.00
View product
$510.00
View product
$1,599.00
View product
GENERAL INFORMATION
Certification ModelT10S10-S-ZS5-ZE6-S
Max. Load Capacity120 kg (264.6 lb)120 kg (264.6 lb)120 kg (264.6 lb)120 kg (265 lb)
Max. Climbing Grade30 deg35 deg25 deg30 deg
Max. Speed60 km/h (37.3 mph)60 km/h (37.3 mph)45 km/h (28 mph)80 km/h (49.7 mph)
Drive SystemDual-Motor DriveDual-Motor DriveRear-Wheel DriveDual-Motor Drive
BATTERY
Battery Voltage60 V60 V48 V60 V
Battery Capacity18 Ah18 Ah13 Ah31.5 Ah
Battery Energy1080 Wh1080 Wh624 Wh1890 Wh
PERFORMANCE
Motor Power1000 W x 21000 W x 2600 W1600 W x 2
Total Motor Power2000 W2000 W—3200 W
Max. Range47 mile75 km (46.6 miles)55 km (34.2 miles)100 km (62.1 miles)
CHARGING & FUNCTIONS
Charging Time<=10 h<=10 h5-7 h11-12 h
Display TypeLCD DisplayHD Color DisplayHD Color Display3.3-Inch Digital Display
Folding DesignYesYesYesYes
HornYes———
DIMENSIONS & WEIGHT
Dimensions (Unfolded)1185*600*1220mm1230 x 630 x 1305 mm1215 x 610 x 1230 mm1385 x 610 x 1290 mm
Dimensions (Folded)1185*600*575mm1170 x 630 x 540 mm1120 x 610 x 525 mm1385 x 610 x 640 mm
Package Dimensions1180*220*500mm1190 x 245 x 500 mm1190 x 250 x 500 mm1455 x 370 x 690 mm
Deck Width210 mm210 mm——
Ground Clearance130 mm130 mm——
Net Weight30.1 kg (66.36 lb)29.6 kg (65.3 lb)22.5 kg (49.6 lb)49.0 kg (108 lb)
BRAKES & SUSPENSION
Braking SystemFront and Rear Hydraulic Disc BrakesFront and Rear Hydraulic Disc BrakesFront and Rear Disc BrakesFront and Rear Hydraulic Disc Brakes
Suspension SystemFront and rear hydraulicFront and Rear Elastomer SuspensionFront and Rear Rocker-Arm SuspensionFront and Rear Hydraulic Spring Suspension
shock absorption
SMART RIDE
NFC UnlockYes——Yes
Bluetooth ConnectivityYes———
App UnlockLYes———
Ride Data TrackingYes———
EXTENDED TECHNICAL ATTRIBUTES
Frame MaterialAluminum AlloyAluminum AlloyAluminum AlloyAluminum Alloy
Tire Size10 inches10 inches10 inches11 inches
Tire TypeTubeless Off-Road TiresPneumatic Off-Road TiresPneumatic TiresTubeless Vacuum Tires
Lighting SystemHeadlight, Brake Taillight and Turn SignalsHeadlight, Brake Taillight and Turn SignalsHeadlight, Taillight, Turn Signals and Side Visibility LightsMulti-Angle Lighting System
Charging Port ProtectionSealed Waterproof Cap———
Included AccessoriesCharger, User Manual, Reflective Stickers and ScrewsCharger, User Manual, Reflective Stickers and ScrewsCharger, User Manual, Reflective Stickers and ScrewsCharger, User Manual, Reflective Stickers and Screws

Customer Reviews

Overall rating: 4.8 / 5 from 13 reviews.

Customer photo review of JOYOR S5-Z All-terrain Electric Scooter

I bought the joyor s5 electric scooter to get to work I do more than 18 km per day and I am satisfied I advised a colleague of mine and he is satisfied too.

Adam C. 5/5 Verified

JOYOR S5-Z All-terrain Electric Scooter

Excellent seller very friendly. The scooter is perfect, no problems. Arrived earlier than expected. At first glance you can immediately feel the robustness.

Gabriel 5/5 Verified

JOYOR S5-Z All-terrain Electric Scooter

Honestly, this Joyor scooter is great! It has great autonomy, I can take long journeys without worry. In addition, it is super stable and robust, which makes it super pleasant to drive.

Ryan M. 5/5

JOYOR S5-Z All-terrain Electric Scooter